Pricing

Our Repair Fees

Well… how much do you guys charge to fix stuff?

We like to be competitively priced and fair….

CRS is also local so call or come on in and ask your questions!

Prices are broken down into 4 categories:

We have a flat fee of $50 that covers our basic labor fee (troubleshooting, software/hardware install, diagnostics). Our flat fee also covers our reflow service for consoles (a soldering technique to heat up the circuit board to melt the solder joints to reconnect them to the circuit board) . We will reflow up to 2 times when performing a repair. If problems continue after this procedure, then the main board (circuit board) is considered irreparable and will need to be replaced.
We have a flat fee of $30 that covers our basic labor (troubleshooting & cleaning). Replacement parts to repair the controller are additional. Customers will be called to discuss part costs before any additional repairs are completed. 
These prices vary depending on what needs to be fixed, replaced or repaired. Typical parts we replace on consoles can be a laser, drive tray, power supply, optical drive, hard drive, worn plastic or rubber parts. Controllers can be tricky to repair since they are so compact. It can be a rubber or plastic piece, sometimes a wire if it has been damaged or broken. These prices vary from system to system. As for as phones and tablets, some typical parts can be digitizers or LCD screens, power jacks, batteries or a bad power supply. Our technicians will contact you before any parts are replaced, changed or ordered.
If your internal hard drive fails, we can perform a data recovery to save your game files. We have a diagnostics fee of $50 and this does not include the cost of data recovery. If we are able to recover your data, the recovery fee of $0.25 per gigabyte depending on the time it takes to perform the recovery. If we cannot perform the recovery in-house then we can send it out to a partner that will physically take apart the hard drive to recover data.  Fees for this service can vary to over $500 or more.

The Repair Process

Call or bring in your device, then speak to one of our experienced technicians to discuss your concerns.  Make sure to give full details about what happened to device and how if you know, discuss options for repair if applicable, and submit pre-payment to cover diagnostics and repairs. Wait patiently for 3-5 business days as our technician checks out your device to properly conclude what needs to be repaired/replaced.  If we find out your device needs additional parts for repair, you will receive a phone call to discuss options.  When the repair is completed, come back and pick up your device and pay any remaining balance owed. Some parts will require a prepayment if the part is not in stock and exceeds a cost of $75.

Turnaround and Warranty

  •  Actual repair times will vary based on individual faults and the availability of parts.
  •  Most repairs take 3-5 business days. If we have to order parts it can take longer. Non-inventory replacement parts are shipped to order.
  • Repairs are priced with our flat-fee service program of $50 plus parts as required.
  • Parts soldering (new and modifications) and data recovery from failing or damaged hard drives is not covered in our flat-fee pricing.
  • We warranty all of our work/parts for 30 days.  We also offer a 6-month extension to our standard 30 days for an additional charge of $30 before discounts on hardware when purchased at the time of pick-up.
  • Our 6-month warranty covers repair fees and hardware on all consoles except for motherboards / main boards and power supplies.
  • Any system modifications or dismantling equipment automatically voids this warranty.
  • Our warranty does NOT cover faults such as physical damage, power surges, liquid damage, bug infestation related damage, or installation of hardware/software modifications after repairs are complete.
  • Warranties start the day the repair is completed.
  • Any repair not picked up within 60 days is considered property of Console Repair Store (SysQuick) and will be sold.